KEEP WELL NUTRITION & HEALTH
Health, Nutrition & Exercise Coaching
Strength Through Health
PRIVACY POLICY
Including Keep Well with Ced and Age Activity Fitness Club
Last updated: 25 October 2026
1. Introduction
At Keep Well Nutrition & Health, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect and dispose of personal information when you:
- Visit our website.
- Enquire about or purchase our services.
- Participate in exercise classes.
- Complete registration or health screening questionnaires.
- Receive health, nutrition or exercise coaching.
- Communicate with us by telephone, email or other means.
We handle personal information in accordance with applicable UK data-protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to Keep Well Nutrition & Health, Keep Well with Ced, Age Activity Fitness Club and our associated services.
2. Who We Are
KEEP WELL NUTRITION & HEALTH
Health, Nutrition & Exercise Coaching
Business operator: Cedric A. Murray
Trading as: Keep Well Nutrition & Health
Business structure: Sole trader
Business address:
53 St Johns Road
Moggerhanger
Bedfordshire
MK44 3RL
United Kingdom
Telephone: 07932 541 546
Email: Keepwellnutrition@gmail.com
Website: keepwellnutrition.com
Keep Well Nutrition & Health provides health, nutrition, exercise and wellbeing coaching services.
These include personal consultations, nutrition guidance, exercise programmes, online coaching and community fitness classes.
For data-protection purposes, Cedric A. Murray, trading as Keep Well Nutrition & Health, is the data controller responsible for deciding how and why personal information is processed.
3. Information We Collect
Depending on how you use our services, we may collect the following information.
Personal information
- Full name
- Date of birth
- Telephone number
- Email address
- Postal or billing address, where required
- Registration and membership details
- Services purchased or attended
- Communications relating to our services
Health and exercise information
Where relevant to our services, we may collect:
- Health screening questionnaire responses
- Physical Activity Readiness Questionnaire (PAR-Q) information
- Medical conditions relevant to exercise participation
- Mobility or balance difficulties
- Injuries or physical limitations
- Medication information relevant to exercise safety
- Exercise experience and fitness goals
- Nutrition and lifestyle information
- Information needed to adapt exercises or coaching programmes
We aim to collect only information reasonably necessary for the services provided.
Emergency contact information
For exercise classes and certain coaching services, we may request:
- Emergency contact name
- Relationship to the participant
- Emergency contact telephone number
This information is intended for use when assistance is required in an emergency.
Participants should inform their nominated emergency contact that their details have been provided.
Payment and transaction information
When you purchase a service, we may collect:
- Details of services purchased
- Payment amounts
- Transaction dates
- Billing information
- Payment status
Payments processed through external providers are subject to those providers’ privacy and security arrangements.
We do not need to store full payment-card details ourselves when payments are handled by an external payment processor.
4. How We Use Your Information
We use personal information to:
- Register members for exercise classes.
- Manage class attendance and participation.
- Arrange consultations and coaching sessions.
- Provide health, nutrition and exercise guidance.
- Review health screening questionnaires.
- Identify potential exercise-related concerns.
- Adapt exercises to individual abilities.
- Contact participants about class arrangements or cancellations.
- Respond to enquiries.
- Process payments and purchases.
- Maintain appropriate business records.
- Meet legal obligations.
- Support participant safety and wellbeing.
We do not use confidential health screening information for unrelated marketing purposes.
5. Age Activity Fitness Club
Age Activity Fitness Club provides community exercise sessions designed to support strength, mobility, balance and general wellbeing.
Our classes include:
Willington Village Hall
Monday afternoon fitness classes.
Moggerhanger Village Hall
Thursday morning fitness classes and Thursday afternoon chair-based exercise classes.
Members are asked to complete a registration and health screening questionnaire before participating.
This information helps us consider individual exercise requirements and identify potential concerns.
Completing a questionnaire does not automatically confirm that someone is medically fit to exercise.
Where appropriate, we may recommend obtaining medical advice before participating.
Members are encouraged to inform their coach of relevant changes to their health or physical abilities.
6. Health Information and Confidentiality
Health information is classified as special category personal data under UK data-protection legislation and requires additional protection.
We collect relevant health information for purposes such as:
- Exercise readiness screening.
- Participant safety.
- Programme planning.
- Exercise adaptations.
- Appropriate health and exercise coaching.
For our Age Activity registration system, we seek separate, explicit consent to process the health information provided for these purposes.
Consent is requested independently of the participation agreement, privacy acknowledgement and optional photography consent.
Individuals may withdraw their consent by contacting us.
Withdrawal does not affect processing already carried out lawfully. We may retain information where another lawful basis and applicable special category condition permit or require us to do so.
If we cannot process information necessary to assess exercise readiness, we may be unable to provide certain services safely.
Health information will not be used for unrelated purposes without an appropriate lawful basis.
7. Legal Basis for Processing Information
Under UK GDPR, personal information must be processed using an appropriate lawful basis.
Depending on the circumstances, we may rely on:
Contractual necessity
Where information is required to provide a service requested or purchased.
Legitimate interests
Where processing is reasonably necessary for managing our business, communicating about existing services or maintaining appropriate records, provided those interests do not override individual rights.
Legal obligations
Where information must be processed or retained to comply with applicable law.
Consent
Where an individual has agreed to a specific use of their information, such as optional marketing communications or promotional photography.
Vital interests
In exceptional circumstances where processing is necessary to protect someone’s life.
Additional protection for health information
Processing health information also requires a separate condition under Article 9 of the UK GDPR.
For Age Activity health screening, we seek explicit consent under Article 9(2)(a).
We will not rely on consent where it is not appropriate or valid. Where another Article 9 condition is necessary, we will identify and document it before relying on that condition.
8. Exercise Participation and Safety
Participants may be asked to acknowledge an exercise participation agreement.
This may include confirming that:
- Information provided is accurate to the best of their knowledge.
- They will exercise within their individual abilities.
- They will follow appropriate safety instructions.
- They will inform the coach if they experience discomfort or feel unwell.
- They will notify the coach of relevant changes to their health.
These declarations help support safe participation.
They do not remove our responsibility to take reasonable care when delivering our services.
9. Photography and Video Consent
Photographs or videos may occasionally be taken during exercise classes, coaching activities or community events.
These may be used to promote Keep Well Nutrition & Health and Age Activity Fitness Club through:
- Our website.
- Facebook.
- Instagram.
- YouTube.
- TikTok.
- Printed promotional materials.
We seek appropriate permission before using identifiable photographs or videos for promotional purposes.
Photography and video consent is optional and separate from exercise participation.
Refusing permission will not prevent someone from attending a class.
Participants may withdraw consent for future use by contacting us.
Where reasonably possible, we will remove material from channels under our control following a valid withdrawal request.
However, we may not be able to remove copies already shared or distributed by others.
10. Online Registration and Google Sheets
Our Age Activity Fitness Club registration system uses Google Apps Script and Google Sheets to receive and organise information submitted through our website.
Information collected may include:
- Personal details.
- Selected exercise class.
- Emergency contact information.
- Health screening responses.
- Participation declarations.
- Privacy acknowledgements.
- Health information consent.
- Photography and video preferences.
- Registration dates.
- Coach’s screening notes.
Access to registration records is restricted to the business operator and any other individuals specifically authorised where necessary.
At present, access to Age Activity registration records is managed by Cedric A. Murray.
We take reasonable precautions to protect stored information, including controlling account access, restricting sharing and maintaining appropriate security measures.
Google’s services may process information using infrastructure outside the United Kingdom.
Where international transfers occur, appropriate data-protection safeguards must apply.
Member health records are not made publicly available.
11. Third-Party Services
Our website and business operations may use external service providers, including:
- Website hosting and maintenance providers.
- Google services.
- Email and communication providers.
- Online payment processors.
- Booking and registration systems.
- Website analytics services.
- Social media platforms.
These organisations may process information as necessary to provide their services.
We aim to use providers offering appropriate security and data-protection arrangements.
Some providers operate under their own privacy policies.
We do not sell personal information to third parties.
12. Cookies and Website Analytics
Our website uses cookies and similar technologies to support website functionality, improve visitor experience and, where applicable, understand how our website is used.
We use CookieYes to manage visitors’ cookie preferences.
Cookies may include:
Essential cookies
Necessary for website operation, security and essential functions.
Functional cookies
Used to remember visitor preferences and improve website usability.
Analytics cookies
Used, where enabled, to understand website usage and improve our services.
Third-party cookies
These may be associated with embedded videos, social media content and external services.
Where required by law, visitors are given the opportunity to accept or reject non-essential cookies.
Visitors can review or change their preferences using the cookie consent controls available on our website.
Further information about the cookies used may be available through our cookie consent management system.
13. Marketing Communications
We may occasionally share information about:
- New exercise classes.
- Health and wellbeing programmes.
- Nutrition and exercise resources.
- Upcoming events.
- Special offers.
- New services.
Where consent is required, we will obtain it before sending marketing communications.
Individuals may withdraw marketing consent or unsubscribe at any time.
Confidential health screening information is not used to target individuals with marketing.
Messages relating directly to existing bookings, class cancellations or service arrangements are treated separately from promotional marketing.
14. Protecting Your Information
We take reasonable technical and organisational precautions to protect personal information.
These include, where applicable:
- Password-protected accounts.
- Restricted access to registration records.
- Appropriate account security measures.
- Secure website connections.
- Limiting access to sensitive information.
- Reviewing how information is stored and shared.
- Secure disposal of records when no longer required.
Although reasonable precautions are taken, no electronic system can guarantee absolute security.
If a personal data breach occurs, we will assess the incident and take appropriate action, including notification where legally required.
15. How Long We Keep Your Information
Keep Well Nutrition & Health retains personal information only for as long as reasonably necessary to provide our services, meet legal obligations and maintain appropriate business records.
We review the information we hold and securely dispose of records that are no longer required.
Active members
Personal registration information is retained while individuals actively participate in our exercise classes or coaching programmes.
Inactive members
Where a member has not attended or used our services for 12 months, their registration will be reviewed.
Contact details and emergency contact information that are no longer required will be securely deleted.
Health screening and exercise participation records
Health questionnaires, exercise screening information and relevant participation records will normally be retained for up to six years following an individual’s last participation.
This period is intended to support appropriate record-keeping and the handling of potential insurance or legal claims.
Records may be retained longer where required by law or where an ongoing claim or dispute makes continued retention necessary.
We will periodically review whether continued retention remains necessary and proportionate.
Different arrangements may be required for records involving children.
Financial records
Financial and transaction records will be retained for the periods required by applicable UK tax and accounting legislation.
Marketing information
Marketing contact information will be retained while an individual wishes to receive communications.
Individuals may unsubscribe or withdraw consent at any time.
Limited information may be retained where necessary to ensure marketing preferences continue to be respected.
Photographs and videos
Photographs and videos used for promotional purposes will be reviewed periodically.
Consent records will be retained for as long as reasonably necessary to demonstrate permission for their use.
Where consent is withdrawn, future use will stop and existing material under our control will be reviewed for removal where appropriate.
General enquiries
Information relating to general enquiries will normally be retained for no longer than 12 months after the last communication, unless there is a legitimate reason for retaining it longer.
Secure disposal
When information is no longer required, electronic records will be securely deleted from systems under our control.
Paper records, where applicable, will be securely destroyed.
Where information is held by external service providers, deletion may be subject to their technical processes, backup arrangements and applicable retention obligations.
We aim to ensure that personal and sensitive health information is not retained unnecessarily.
16. Sharing Personal Information
We do not sell or rent personal information.
We may share limited information where reasonably necessary with:
- Service providers supporting our business.
- Payment processors.
- Professional advisers.
- Insurers, where relevant to a claim.
- Emergency services, where necessary.
- Public authorities, where legally required.
We aim to share only the information necessary for the relevant purpose.
Health information will not ordinarily be disclosed to other class participants or unrelated third parties.
17. Your Data Protection Rights
Under UK data-protection law, individuals may have the right to:
- Request access to personal information we hold about them.
- Ask us to correct inaccurate information.
- Request deletion of information in certain circumstances.
- Request restrictions on how information is processed.
- Object to certain processing activities.
- Request transfer of eligible information.
- Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exceptions.
Requests can be made using the contact details provided below.
We will respond within the timescales required by law, normally within one month.
18. Children’s Information
Our services are primarily intended for adults.
Where a service is made available to someone under 18, we will consider appropriate safeguarding arrangements and any necessary parental or guardian involvement.
We do not knowingly collect children’s personal information unnecessarily.
19. External Website Links
Our website may contain links to external websites, social media platforms or other online services.
We are not responsible for the privacy practices of independent third-party websites.
Visitors should review the privacy policies of those services before providing personal information.
20. Changes to This Privacy Policy
We may update this Privacy Policy when our services, systems or legal obligations change.
The latest version will be published on our website.
The date at the top of this page indicates when the policy was last updated.
Where changes materially affect how personal information is processed, we will provide additional information or seek consent where required.
21. Contact Us
For questions about this Privacy Policy or how personal information is handled, please contact:
KEEP WELL NUTRITION & HEALTH
Health, Nutrition & Exercise Coaching
Cedric A. Murray — Sole Trader
53 St Johns Road
Moggerhanger
Bedfordshire
MK44 3RL
United Kingdom
Telephone: 07932 541 546
Email: Keepwellnutrition@gmail.com
Website: keepwellnutrition.com
We aim to respond to privacy-related enquiries promptly.
If you are dissatisfied with how your personal information has been handled, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.
You can contact the ICO through its official website.
KEEP WELL NUTRITION & HEALTH
Strength Through Health
Stay well. Keep moving 🌿